Life & Times in Midwest call centers
I want to document my experiences & the lives of other working people that no one else has written about In the 7 county area that makes up the Kirkwood Community College District over 8 thousand people are employed in this field with its high turnover and low prestige white collar work yet people band together a lifelong career where they can sit on there ass answer the phone and ideally enrich someone's life hopefully full remotely.
In the fall of my first semester of Community College I went to a career fair I was not looking for work at the time but the college had a few dozen employers offering all kinds of jobs I talked to the recruiter for a tech support company they were a third party contractor I had a vague idea of what they did basically they were second shift answering services for internet service providers throughout the country. Little did I know this would start my career and journey in call centers I didn't even apply for a job that day I just hadn't gave the recruiter a business card they emailed me and application and wanted me to move forward with this so I did.
Hello if you ever worked in a call center in Eastern Iowa please feel free to email me as I'm gathering experiences and information to add to this website and hopefully compile it into a nice book documenting everyone's experiences please fill out the form below Thanks!
An interesting things to checkout https://www.reddit.com/r/callcentres/
https://blog.hubspot.com/service/working-call-center
https://www.nicereply.com/blog/customer-service-jobs/amp/
http://www.city-data.com/forum/work-employment/1584870-why-call-centers-such-horrible-places-3.html
Need Work find jobs here
Local places
https://www.iowaworkforcedevelopment.gov/
https://www.corridorcareers.com/
Always good to have a network